A) Service:
- Speed (how fast the food arrives depending on its type)
- Facilities (everything from the bathroom to the tables)
- Staff (how efficient the staff are in doing their jobs, and how friendly they are)
b) Presentation
- Temperature (we want our steaks steaming hot and our ice cream freezing cold)
- Visual appeal (tasting good isn't enough, our perfect meal has to look the part as well)
- Scent/aroma (we won't eat a Shawarma that smells like flatulence)
- Hygiene (the cleanliness of the facilities in general)
c) Atmosphere
- Design/decor (we want to feel like we're in Venice when we're eating at an Italian joint)
- Suitable dishes (in accordance to the type of restaurant- if we see a Bahraini restaurant selling apple pie, we won't be impressed)
- Other details (the AC isn't set to five degrees below zero, nice lighting, etc.)
d) Food
- Variety of menu (caters to vegetarians and all tastes without straying too far)
- Balance of ingredients (things like sauce : steak ratio)
- Quality (frozen food is NOT acceptable)
e) Pricing
- How expensive are the dishes with respect to the portions?
- Are we getting are money's worth in terms of facilities and staff treatment?
Other miscellaneous aspects to consider:
- Location of restaurant (We won't be too keen on visiting a restaurant after one million twists and turns in the tight alleyways of Umm Al-Hassam. We're looking at you, Al-Arisha)
- The targetted customers for the restaurant.
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